‘There is no separation of mind and emotions; emotions, thinking, and learning is all linked’ is a famous quote by Eric Jensen. Emotional intelligence is the capacity to comprehend and take control of one’s own emotions and perceive their impact of them on others. People that excel at emotional intelligence can be easily identified as they ‘know themselves extremely well and are also able to detect the emotions of others.’
Emotional intelligence theory has resulted in a paradigm in which five areas characterize core personal and social abilities. People with strong emotional intelligence can easily create connections, have personal integrity, can inspire others, and have outstanding communication abilities, among other positive attributes. In a crisis, an emotionally intelligent leader is more likely to successfully balance many relationships as well as inspire people and manage conflict. The EQ leader can picture how direct reports are feeling about remote work and their concerns about family members’ health by exercising empathy. Emotional intelligence contributes to the creation of ‘psychological safety.’
An emotionally intelligent leader can relate to colleagues, encourage teams and individuals, efficiently manage conflict, and inspire people to take good action. Keeping this in mind, the higher EQ of a leader, the more likely they are to effectively bring together divergent groups of people and corporate divisions to complete common goals and solve difficult challenges. Also, this leader can bring sensitivity to the table while interacting with clients on their demands and worries, hence increasing the chances to come up with winning business solutions.
Furthermore, because of exceptional communication abilities, the leaders in today’s global market can truly listen to and comprehend the employees who work electronically. The EQ leader is also aware of team dynamics and seeks to ensure that everyone has a voice. This helps to build a business culture, which is especially important today that individuals are communicating mostly through computer displays.
As organizations seek to recover from the coronavirus, EQ leaders should demonstrate the essential attributes required to assist people in adapting and even flourishing in the face of uncertainty. To know more about the topic, stay tuned for Global Talk Series on 10th March 2022.